Managers are the core pillar of any company. They will either help performance by delivering successful team coordination or can, unfortunately, deplete any motivation a team might have, causing instant stagnation in the company's development.
As we shift towards more modern, progressive styles of management, some new managerial and business skills need to be developed, to ensure we remain competitive in today’s environment. The need to have a management team capable of growing and helping their team members flourish is now key and will genuinely create long term benefits for your business.
Below are the four most important business skills that need to be developed by managers to achieve success.
Emotional intelligence is the skill that every manager needs to possess in the modern business world. Gone are the times when most employees would come to work only because they need to pay the bills. Nowadays people seek satisfaction in their work too. Because of this, many employees are becoming less tolerant towards the managers and companies that are lacking in EQ.
Managers that fall short in showing empathy often simply can't resonate or build rapport with others. This then leads to employees feeling isolated from their leader and can show as a deterioration in team dynamics. Intense dislike of the job, stress and poor performance are the adverse effects caused by mismanagement.
To avoid this, encourage managers working within your company to be more aware and understanding of their team members behaviours. Kindness promotes a positive work environment and happy, content staff that will perform better.
Setting goals is an essential skill that every good manager should strive to excel at. Establishing goals that will inspire and motivate does take considerable planning, observation and impeccable management of company's resources.
Vague or fluffy goals will never be taken seriously either by employees or customers, so set stretching and challenging goals that people can really get behind. Goals that sound just like another meaningless company slogan or that are way outdated and hold no value should be ditched immediately.
Aim to set real targets and paint a clear picture of where you are headed and the actions that will help your team get there. Being realistic and achieving the objective speaks a lot about your company as a whole. Customers are much more likely to choose a business that delivers, rather than one that only promises.
Networking is crucial when it comes to establishing new business relationships. This process of building your name today is done online with the help of LinkedIn, the most significant social media platform for professionals.
To have a well-thought-out profile on this social network is very important. Similarly to first impressions during a meeting, your LinkedIn profile is the first impression that everyone who searches your online presence is going to get.
Having an account on LinkedIn is not going to work by itself. You would need to start networking with other professionals with whom you want to collaborate. Make it a habit of connecting with people via LinkedIn soon after you meet them for the first time.
Adding a personalised note will show that you are taking this seriously and you are not just stalking them! Recent studies show that when business owners need a specific service, they are more likely to look for one among their LinkedIn contacts.
Managers should be able to inspire and lead. Those managers that can do that will always have an audience of co-workers that will readily take their advice and mentorship to progress at work.
Through professional business coaching and mentorship, employees can find a role model, someone who can help them to recognise their own strengths and learn more about their career ahead of them. In turn, this will lead to a more satisfied team and better performance for the business. Mentoring relationships, if well matched, can last years.
Business Coaching, on the other hand, is often more targeted to achieving a specific outcome and helps build a productive relationship between managers and their team. Business coaching between the manager and an employee is often conducted through dedicated sessions, with a clearly planned agenda focused on delivering specific outcomes.
Both the coach and the employee should always be prepared for the meeting to ensure everyone gets the best from the session. Clearly set goals and expectations for the coaching session as this will keep you on track. Feedback post session and demonstration of progress compared to the previous session are good signs that the training and coaching is going in the right direction.
Business Coaching is a fantastic way for a manager to build rapport with their team and establish themselves as a professional who is there to help others improve.
Having a team of managers that have the capability to inspire trust and build strong ties with your employees and clients alike is what every business owner should consider a priority. The values of what is acceptable when managing people are changing, and entrepreneurs and managers should ensure they are aware of how modern employee needs in the workplace are developing.